I finally called Universal about my Back to the Future DVDs. It was a painless procedure. All I had to do was give them my name, address, etc., and they said they would mail me the new discs. I have to mail them my old discs, so I'm not sure if they will wait until they've received those before mailing the others or not. If you're in the United States and want to replace your discs, the number is (888) 703-0010. Other countries can by found in the link in my other article.