The 411 on 211

Mix 96 reported this morning that 211 phone service is supposed to go live in the Tulsa area some time today. Supposedly, it gives out information and is supposed to alleviate some of the traffic from the 911 call center. Other than that, I don't know what it's for. Maybe I'll prank call them later today: If they were to carpet the entire state of Florida, how much would that cost?